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Section 1.Installation and Activation 1.1 Activating Ximulator 2
1.1 How to Activate Ximulator 2
Ximulator 2 runs on all versions of Windows XP and 2000.
1.3 Is My Computer Compatible With the Game?
Section 1. Installation Trouble Shooting
Section 2. General FAQ
Section 3. Technical FAQ
Ximulator Setup program is design to support all Windows versions and install all necessary files automatically. However, if you are having a problem installing Ximulator, please read this section. 1.1 Problem Copying msado20.tlb (Windows 95/98) Windows 95/98 may prevent copying new version of msado20.tlb which is necessary to run Ximulator. If your installation program cannot copy this system file; Just click "Ignore" to skip this file. If the program does not run after the installation, refer to 3.1 Programs closes after displaying run time 13 error. 1.2 DirectX Issues (Windows 95/98) Most versions of Windows Me/2000/XP come with preinstalled DirectX version 7 or later, but Windows 95/98 may or may not have DirectX installed. CD-Rom Includes DirectX for all window versions. If Ximulator displays "You must install DirectX properly." message, do the following; For Windows 95/98 Run CD-ROM:\\Third Party\win98\DX81eng.exe Section 2. General FAQ 2.1 Can I download Ximulator Demo directly from your website? We currently do not support the demo version download due to its large file size (Over 400MB). However, we have been working on software compression so that we can provide a compact version of Ximulator optimized for the download without sacrificing its graphical quality. The downloadable version will be available when we get enough bandwidth but we are unable to give you official release date for the downloadable version at this point. The release date will be announced on our website. 2.2 How do I activate the Ximulator after Installation? Enter your Serial Number when the Ximulator registration status screen comes up. The serial number is included in the CD-ROM. If you purchased Ximulator CD-ROM, please DO NOT click on "Register and Get Serial Number," because your product is already registered and you have the serial number. 2.3 I lost my serial number how can I get it? Please email us at support@ximulator.com with your comment and Order ID as shown on your invoice. We will email you the information. 2.4 How do I upgrade Ximulator Demo Copy to Full Version? If you have an evaluation copy of Ximulator, click "Register and Get Serial Number" on the registration status screen. It will lead you to our website where you can purchase the license and the serial number will be emailed to you. 2.5 How do I become a selected evaluator and receive a free copy of Ximulator? If you are a webmaster or vendor willing to sell our product please email us with your information. We will send you a Evaluator Version (different from Demo version) of our software after verification. Section 3. Technical FAQ Although most Windows Me, 2000, and XP versions come with all system files necessary to run Ximulator, a user can find one or more such components are removed or corrupted on the system while running other software or possible by virus. The followings are technical issues reported by users and all are related to your Windows setting rather than Ximulator Program; you may contact Microsoft if you need further assist.
3.1 Programs closes after displaying "run time 13 error." For Win95/Win98 users You may not have MDAC (Microsoft Data Access Components) installed on your system, or one or more MDAC files are corrupted as it often happens to other system files.
For Windows ME/2000/XP Although these Windows versions packaged with pre-installed MDAC, at times some system files get corrupted or missing. Reinstalling MDAC will resolve the problem Download latest Core MDAC version depending on your Windows version at
Problem is not related to Ximulator program but your Windows DirectX Setup. The popup error message was most likely generated by Windows due to corrupt DirectX files, missing system components, invalid setup, or a problem your graphic card. Since there are various factors that can cause such problem and this is a technical issue to be resolved by Microsoft support, we are unable to provide a definitive solution. However, in many cases, the problem could be resolved by reinstalling your DirectX Runtime you can download from http://www.microsoft.com/downloads/search.aspx?displaylang=en&categoryid=2 according to your current Windows version.
3.3 How do I know which version of DirectX I have on my Operation System? Ximulator runs with DirectX 7 or higher which most Windows-based PC are equipped with. In order to check your current DirectX version and see if it's working properly;
*If nothing shows up, you have to reinstall DirectX.
3.4 I Still receive Runtime 13 Error Despite MDAC and DirectX are correctly installed. In rare cases, the problem can be related to other system object such as DirectX 7 for Visual Basic Type Library (dx7vb.dll) and Visual Basic 6 Runtime. Manually reinstalling these files are beyond scope of our technical support. We advise you to consult with an expert because we are not responsible for lose of your system configuration. | |||||||||||||||
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